Every question answered.
61 questions across 6 categories. Still stuck? Email shoot@arcstat.app.
61 questions
01Pricing & payment
Tiers, payment methods, refunds, receipts. · 17 questions
Is ArcStat free?
Yes. The Free tier covers 1 league, 8 teams, and 96 players, with full box scores and a public URL — forever, no credit card required. Paid tiers (Starter ₱1,999/yr, Pro ₱3,999/yr, Elite ₱7,999/yr) unlock more leagues, photos, advanced stats, embeds, and federations.
How does ArcStat compare to MyStatsOnline, Hudl, or building it in Excel?
ArcStat is built in Manila for Philippine pricing (PHP, not USD), with first-class barangay/corporate/school league workflows. MyStatsOnline and Hudl are US-priced with FX markup and a learning curve aimed at high-school and college teams. Excel works but breaks the moment you need standings, public sharing, or coach submissions. ArcStat covers all three with one tool.
Do I need a credit card to upgrade?
No. Pay via GCash, Maya, BPI, BDO, or GoTyme direct transfer — instant approval after the transfer settles, no FX fees, priced in pesos. For commissioners outside the Philippines, we also accept PayPal, Wise, or Payoneer at the same PHP price (FX handled by your provider).
Can I cancel anytime? What happens when my plan expires?
We don't auto-renew. If you don't pay before the renewal date, your league downgrades to Free at expiry — your data, teams, and stats stay intact. Photos are kept for 30 days in case you renew. After 30 days, photos are purged but everything else remains.
What happens if I outgrow the Free tier?
You keep everything. Upgrade to Starter, Pro, or Elite and your existing league, teams, players, and stats all come with you. No migration, no setup penalty — only the limits change.
Is the Free plan really free forever?
Yes. 1 league, 8 teams, 96 players, full box scores, public URL — free forever. No card required to start. We make money when leagues outgrow the free tier and choose to upgrade.
Why is ArcStat cheaper than MyStatsOnline?
We're built in Manila for Philippine leagues. No USD pricing, no FX markup, no payment-processor fees baked into the price. The pricing reflects what it actually costs us to run a league here.
Do you offer refunds?
Yes — full refund within 7 days of payment. After 7 days, credit only (applied to your next renewal). Send us a message and we'll process it the same day.
Can I get an Official Receipt for my company?
Today ArcStat issues a payment confirmation with a reference code that most companies accept for reimbursement. A BIR-registered Official Receipt is not available yet — if your company requires one, ask us before you pay.
Is ArcStat tax-deductible for my company?
Check with your accountant. Today we issue a payment confirmation with a reference code, which works for most internal expense claims; BIR-registered Official Receipts are not available yet.
Can someone else (a sponsor, barangay, school) pay for my league?
Yes. Anyone can send the payment — we just match the reference code to your league. Many leagues are sponsored by their barangay, company, or school.
Do you offer discounts for federations or multiple leagues?
Elite covers up to 20 leagues at ₱7,999/yr — that's about ₱400/league/yr. Above 20 leagues, email shoot@arcstat.app for a federation rate.
Do you offer monthly billing?
Yes — monthly is our default. Pay ₱199 (Starter), ₱399 (Pro), or ₱799 (Elite) a month, or switch to annual at checkout and save about 2 months. We never auto-charge — each plan runs for the period you paid for, and you renew when it ends.
I am outside the Philippines — how do I pay?
PayPal, Wise, or Payoneer — whichever you prefer. The price stays in PHP (so a Pro plan is ₱3,999); your provider handles the FX conversion to your local currency. Send the payment with the same reference code your league dashboard generates, and we approve once it settles. PayPal and Wise typically clear within minutes; Payoneer can take 1-2 business days.
Can one subscription cover both basketball and pickleball?
Yes. Pricing is by league count, not by sport, so a single plan runs both. On Starter (2 leagues) you could run one basketball league and one pickleball club on the same subscription — no second payment, no per-sport add-on. Mix and match however you like up to your plan's league limit.
Is there free sports league management software?
Yes. ArcStat has a Free tier that runs a full league at no cost: 1 league, up to 8 teams, 96 players, full box scores, auto standings, leaderboards, and a public league page, with no credit card and no trial expiry. It works for basketball or pickleball. Paid tiers (Starter ₱1,999/yr, Pro ₱3,999/yr, Elite ₱7,999/yr) add more leagues, photos, advanced stats, embeds, and federation tools when you outgrow Free.
How much does sports league management software cost?
Sports league software ranges from free to enterprise contracts of thousands of dollars a year, often with per-registration transaction fees. ArcStat is priced in Philippine pesos with no transaction fees: Free (₱0), Starter (₱1,999/yr), Pro (₱3,999/yr), and Elite (₱7,999/yr), billed annually with no auto-renew. An 8-team league can run fully free, and a federation of up to 20 leagues fits in Elite at roughly ₱400 per league per year.
02Setup & onboarding
Getting your league live in under an hour. · 14 questions
What is ArcStat?
ArcStat is a basketball league stats platform built for local leagues — barangay, corporate, school, and city cups. Commissioners track full box scores, auto-compute standings, and publish a public league page (arcstat.app/league/your-slug) that fans can visit without an account. Built in Manila for global use; free to start.
What is ArcStat for Pickleball?
ArcStat for Pickleball is a match-scoring and rating platform for pickleball clubs, corporate cups, and city circuits. Track singles, doubles, and mixed match scores; auto-update DUPR-style ratings; record doubles partnership history; and publish a public club page (pickleball.arcstat.app/your-slug) that players can check without an account. Live now, free to start.
Is ArcStat the same as "arc stat" or "arcstats"?
Yes. ArcStat is one word, but searchers often type "arc stat" with a space or "arcstats" with a trailing s. They all refer to the same product: a sports league stats platform built for local leagues in the Philippines and beyond (basketball and pickleball). Reach us at shoot@arcstat.app. Not to be confused with the ZFS arcstat command-line tool, the arcstats.io R package, or stat trackers for the ARC Raiders video game.
Do I need technical skills to set up a league?
No. If you can run a group chat, you can run ArcStat. Creating a league takes about 90 seconds. Adding teams is copy-paste. Entering a box score is tapping through a form.
How long does setup take?
Creating the league is 90 seconds. Adding 8 teams + their rosters takes about 20 minutes if you have the names handy. Your first box score takes 5 minutes once you've used the form once. Most commissioners are publishing standings on day one.
Can I import an existing league from Excel?
Yes. CSV import for players and schedules is live on Starter and up, and you can also import box scores one game at a time from CSV or Excel; on any tier you can copy-paste names from your Excel into the team and player forms. Most commissioners migrate a full season’s players and schedule in one sitting, then backfill box scores game by game, and your spreadsheet stays untouched as a backup.
How many players per team?
No hard cap on roster size — leagues commonly run 10-15 per team. The cap is per-league: 96 active players (Free), 240 (Starter), 1,500 (Pro), 6,000 (Elite).
How long can a season last?
No time limit. Mark a season 'Active' when it starts, 'Completed' when it ends. You can run multiple seasons per league (Spring 2026, Summer 2026, etc.).
Can I add teams or players mid-season?
Yes. Add the team, then assign it to the active season's roster. Players can join any time and their stats accumulate from when they're added.
What software do basketball leagues in the Philippines use?
Philippine basketball leagues commonly use spreadsheets, Facebook posts, or general league apps, but few of those are built for a local league running its own season. ArcStat is a Philippines-first basketball stats platform for barangay, corporate, school, and city leagues: enter NBA-style box scores, auto-compute standings, and publish a public league page (arcstat.app/league/your-slug) fans visit without an account. It is free to start and priced in pesos, not USD.
How do I make a standings page for a barangay basketball league?
You make a barangay league standings page by entering each game result in a stats platform that auto-computes the table for you, instead of maintaining it by hand. In ArcStat, you create the league, add teams, and enter a box score; standings (W, L, PCT, points for and against, streak) recompute the moment a result is approved and publish to a shareable public URL. Setup takes under 30 minutes and the Free tier (1 league, 8 teams) covers a typical barangay bracket at no cost.
Is there an app for running a company or corporate basketball league?
Yes. ArcStat runs company and corporate basketball leagues with full box scores, standings, playoff brackets, and a public page you can share in a group chat or on the company intranet. Coaches or team reps submit their own post-game stats from a phone courtside, and you approve them. The Starter tier (₱1,999/yr) removes ArcStat branding and adds team logos, player photos, and an iframe embed for your company site.
What can I use to track stats for school intramurals?
School intramurals can be tracked in ArcStat by running each year level or section bracket as its own season inside one league. Teachers or student managers enter box scores from a phone, and standings, leaderboards, and brackets update automatically on a public page students can follow. The Free tier handles an 8-team intramurals bracket at no cost; Starter (₱1,999/yr) raises the cap to 16 teams per league.
What software tracks standings and ratings for a pickleball club?
ArcStat tracks pickleball club standings and skill ratings from your own match results: enter singles, doubles, and mixed scores, and it updates standings, partnership history, and a DUPR-style internal rating for each player. That rating is computed inside ArcStat from your league play and is not synced or reported to DUPR. Each club gets a public page (pickleball.arcstat.app/your-slug) players check without an account, and it is free to start.
03Features & roadmap
What works today and what is on the way. · 14 questions
Can my coaches submit their own stats?
Yes. Invite coaches as Team Managers and they can submit post-game stats for approval. You review, click approve, and standings recompute instantly.
Does ArcStat compute PER, TS%, and eFG%?
Yes. Advanced stats (PER, TS%, eFG%, USG%, AST/TO) are live on the Pro tier (₱3,999/yr). ArcStat computes them automatically from your existing box-score columns and surfaces them on the advanced leaderboard, so there is nothing extra to enter.
Can I score games live?
Yes. Score a game live from your dashboard on a phone, or share a scorer link with a courtside volunteer — no account needed. Fans follow the score on the public league page as you save. Team Managers can still submit the box score after the final for you to approve.
Do you support playoff brackets?
Yes. ArcStat generates single-elimination, double-elimination, round-robin, and Swiss-format brackets, with a configurable playoff cut from your regular-season standings. The bracket advances automatically as results are approved, and it publishes to your league's public page alongside the standings.
How is ArcStat different from a court booking app?
ArcStat is a stats platform, not a booking platform. Court-booking apps (like Sports360, Assenda, or FairPlay) help players reserve a court or join a session. ArcStat picks up after the game ends — full box scores, season standings, playoff brackets, player career stats, and a public league page fans can share. If you run a season-long league (barangay, corporate, school, club), ArcStat is the record-keeping layer; if you also need bookings or POS, a booking app complements it without overlap.
Can I embed standings on my own website?
Yes. The iframe embed is live on Starter and up: drop a snippet on your WordPress, Wix, or Squarespace page and the standings live-update inside it. If you have no website, every league still gets a hosted public page you can share by link.
Can I replace ArcStat's logo with mine?
Yes. Custom branding (replacing the ArcStat logo with your own) is live on the Elite tier. Starter and up already remove ArcStat branding from public pages, and Elite goes further by putting your own mark in its place.
What's in the analytics dashboard?
The analytics dashboard surfaces page views per league, top shared players, season comparisons, and attendance trends, built for federations that need cross-league insight. It is a planned Elite-tier feature and has not shipped yet; every tier already gets standings, leaderboards, and box-score history today.
Is there a mobile app?
ArcStat is mobile-first on the web — works in any browser. We are not building a separate native app. The TM stat-submission flow is built specifically for courtside phone use.
What if a game gets postponed?
Edit the game's date/time, or change status to 'Rescheduled'. Standings recompute when the game is eventually played and box score is submitted.
Does ArcStat work for volleyball or soccer?
Today, basketball and pickleball. The basketball stat schema is sport-specific (FG%, rebounds, etc.) and pickleball runs on its own match-and-rating schema. Volleyball and soccer are not on the roadmap — we'd rather be the best in two sports than mediocre in six.
What is the best sports league management software for a local league?
For a local, self-run league, the best software is the one priced and built for self-serve commissioners rather than enterprise sports organizations. ArcStat is built in Manila for exactly this: barangay, corporate, school, and city basketball cups plus pickleball clubs, with peso pricing, GCash and Maya payment, and a free tier. Larger platforms like SportsEngine, LeagueApps, and TeamSnap are stronger for big youth-sports organizations that need registration and payment processing, but carry USD pricing and per-transaction fees a local league rarely needs.
Do I need my own website to publish league standings?
No. Every ArcStat league comes with a hosted public page (arcstat.app/league/your-slug) that shows standings, schedule, box scores, leaderboards, and brackets, with no website or hosting of your own. Share the link anywhere: Facebook, Viber, group chats. If you do have a site, Starter and up let you embed the standings via iframe so they live-update inside your own pages.
Does ArcStat connect to or report to DUPR?
No. ArcStat computes a DUPR-style internal rating from your own league matches, but it does not sync, upload, or report results to DUPR. Use DUPR for your portable, cross-club rating and ArcStat to run the league itself: schedules, match scores, standings, brackets, and a public page. If official DUPR reporting is essential, pair ArcStat with a DUPR-partner tool.
04Privacy & your data
Ownership, exports, what stays public. · 7 questions
Who owns my league's data?
You do. Export everything as CSV on the Elite tier, or on Free, Starter, and Pro request a full export and we deliver it within 1 business day. We never sell, share, or train models on your data.
Can I make my league private?
Yes. Toggle visibility off in League Settings. Only invited members see standings, schedules, and box scores. The public URL returns a 404 until you re-enable it.
Are you compliant with the Data Privacy Act (RA 10173)?
Yes. We collect only what is needed to run a league (account email, player names, stats). Players can request their data be removed via their commissioner; we delete within 7 days.
Do you back up my data?
Daily automated backups (30-day retention). If you accidentally delete a season or game, email us within 30 days for a restore.
Can fans see the stats without signing up?
Yes — every public league gets a URL like https://www.arcstat.app/league/your-slug that fans can visit without an account. Share it anywhere.
What format does CSV export use?
Standard CSV with one row per player per game (player_id, game_id, all box-score columns). Imports cleanly into Excel, Google Sheets, Tableau.
Is my league data private?
Your data is yours. Public leagues are shareable by URL; private leagues are only visible to invited members. Export everything as CSV anytime (Elite) or by request (other tiers).
05Roles & access
Commissioners, coaches, scorers. · 5 questions
What roles can I assign?
Commissioner (you), Co-admin (manage with you, Elite), Team Manager (submit stats for one team), Scorer (enter live stats from a courtside scorer link).
What can a Team Manager actually do?
Submit post-game box scores for their team. Optionally edit their roster and create players if you grant the permissions. They cannot see other teams stats until those are published.
Can I have multiple commissioners?
Yes — invite Co-admins (Elite). Same permissions as you minus billing access.
What's the difference between a Scorer and a Team Manager?
Team Managers handle one team's full roster + post-game submissions. Scorers enter live game stats during the game itself, from a scorer link on a phone — no account needed.
Can players claim their own profile?
Not yet. Today, commissioners create player profiles. Player self-signup is planned: when it ships, players will claim their profile via an invite link from the commissioner.
06Account lifecycle
Renewal, downgrades, transfers, deletion. · 4 questions
What happens to my data if I downgrade?
Everything stays. Photos are soft-hidden for 30 days then purged if you don't re-upgrade. Your stats, teams, players, schedule, and standings are never deleted.
Can I pause a league between seasons?
Yes. A league with no Active season just sits there — public page still works, no charges accrue, photos kept. When you start a new season, everything resumes.
Can I transfer my league to a new commissioner?
Email shoot@arcstat.app with both your address and theirs. We change ownership and confirm by email. Common when barangay or company boards rotate.
How do I delete my account?
Email shoot@arcstat.app from your registered address. We'll permanently delete your leagues, teams, players, and stats within 7 days and confirm by email. Public pages return 404 immediately.